Security

Your security is of prime importance to us

Our Commitment To Your Security

• Encrypted remote access
• Permission of end user required to login into remote repair session
• Customers can choose to terminate the session at any time
• Customer can audit repair session activity
• All on-site technicians hold qualified certifications
• Technicians are hired after extensive background research
• On-site technical support staff is issued identity card verified by Delhi Police 

Remote Access Repair Security

     Our remote access repair services are driven by an architecture which is built with scalability, reliability and security. PC Guru Live provides remote access computer repair sessions which are protected with end to end encryption technology. Our technicians start with their support operations only when the end user gives permission to log in into their computer remotely. During the repair session, you can see and monitor the activities of our technicians live on your computer screen and therefore no breach of security is possible. At any point of time you can also terminate the repair session. Once, we are done with the remote repair, our technicians log out of your system permanently and cannot login without your permission. Our remote access computer repair services system is completely secure and reliable and promise assurance of data safety.

On Site Repair Security

     PC Guru Live is committed to provide you excellent Technical Support and computer solutions while keeping your privacy and security at the top. We not only provide you instant on-site technical support and PC Maintenance but ensure your security. We conduct extensive background research of our on-site support team. Our staff holds qualified certification in their core area of expertise. After receiving the request for on-site computer support, we fix up the appointment after confirming your suitability. For complete security of our customers, PC Guru Live issue identity cards to all the on-site support staff which is verified with the local Police authority.