Testimonials

"Even our in-house hardware engineer failed to recognize the problem with our IBM server but thanks to PC Guru Live "

" Mr. Pankaj Kumar , Delhi "

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About us

PCGuru is computer care subscription service especially created to address computer problems faced by individual users and business organizations all over India. Headquartered in New Delhi, PCGuru is a venture of SMR Solutions P. Limited, an organization serving a vast spectrum of organizations since 1996. SMR is currently present in 4 states namely Delhi, Uttar Pradesh, Uttarakhand and Jharkhand. Our major goal is to provide high quality pc maintenance solutions to our valuable customers.

 

Our Mission

Our mission is to provide services of global standards to individuals and organizations.

 

Services

Besides providing Telephonic and On-site support, PCGuru, for the first time in India offers web based support which includes Chat, Email as well as Remote Access Service. PC Guru Live offers PC Maintenance,Remote Computer Maintenance and Network Maintenance service where our technical experts log into your computer remotely and fix it. By logging to our website, visitors can easily request for our on-site PC Troubleshooting, Laptop maintenance and Hardware/Software upgrade services. We also offer PC maintenance solutions through live telephonic and web based chat.

We, at PCGuru understand that qualified, trained, experienced and service-oriented staff is a primary requirement for offering world-class computer repair services to its clients. We pride ourselves in having an expert team of professionals who provide Computer Care Solutions with great passion. Our team of technical experts is equipped to handle all PC related problems, be it hardware or software and provide premium quality pc maintenance services. Our on-site engineers are carefully selected and trained to handle hardware and software issues faced by users. Keeping in mind the security environment in today’s world, we at PC Guru have ensured that our engineers are smartly dressed in uniforms so that they are easily identifiable by our clients.

It’s with our experience of more than a decade which has given us an insight and understanding to all the maintenance requirements of individuals as well as of organizations. The plans have therefore been carefully designed to suit users from varied background and usage patterns. Users have been given the power to choose payment options i.e. to make payment using online payment option or by using scratch cards which have been made available at selected outlets across Delhi NCR.

Why Us?

  • Tech Support just a click away by our Remote Computer Maintenance
  • Personalized Technical Support
  • Fast access through Telephonic and Web-Based Chat Assistance

 

*Onsite Service is right now availiable in Delhi/NCR only